We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We hope you are happy with your purchase.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.
EASY RETURNS EASY RETURNS
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper
(5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the
To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at firstname.lastname@example.org with your order number and correct information as soon as possible.
We ship worldwide with a shipping fee of just $4.99! We also provide FREE STANDARD SHIPPING(limited time) on all orders over $35.
Shipping Times and fees
Worldwide delivery, Standard Shipping: 5-12 business days To learn more about shipping, please visit our shipping policy page.
We've made the return process super easy，just in case you're not 100% satisfied。
You want your money back and we want you to be happy with your experience. Returns can be made within 15 days from the date you've received all your items.
How to return an item?
You can start a return by sending an email to us at email@example.com and explain the situation. If your return is accepted, we’ll send you a return shipping address and instructions. We apologize that
We do not offer a free return shipping label because the price we are selling simply cannot cover the cost. Unless it's a quality issue or problem with the order, we will not be responsible for the return shipping fare. Please kindly note, items sent
back to us without first requesting a return will not be accepted.
U.S. Domestic: We cover return shipping fee for the 1st return request of each order if there is a quality issue with the items(such as damaged during shipping, or simply unusable). You may have to cover the shipping fee for your
International: Unfortunately, we currently do not cover shipping costs to return (we are working on offering more friendly return policies to international customers!).
To learn more about return, please visit our return policy page.
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