Fashion Canvas Shoes Men Chunky Sneakers Classic Skateboard Shoes Male Low Top Vulcanized Shoes Mens Outdoor Walking Footwear
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Features
Color: (As picture shows)
Note
1. Please allow 1-2cm deviations due to manual measurement. Thanks for your understanding.
2. Item color might vary slightly, as color in different kind of computer monitors may be a bit different.
3. Most photos for model are just for advertising. The real photos are the shoes without models, just hanged in a hanger, and that’s the item you will receive.
how to measure your foot length :
Sept 1: Prepare a blank paper Sept
Sept 2: Place your foot on the blank paper Sept
Sept 3: Mark the end of your heel and the tip of your longest toe Sept
Sept 4: Measure the length with a ruler and find out the size at below chart
1. Preparing Time: we need 3-7 working days to prepare your order due to our numerous orders every day.
2. For most items, we offer a free Shipping (China post airmail or ePack) For Worldwide. Note: If your order weight over 2KG, then we will ship your order out with separate parcels.
3. If you want a faster shipping way, express shipping such as DHL and EMS are available, but it is not free. (If you place large order, then you can enjoy a free shipping via express.)
Note:
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out. If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
1. If you are satisfied with our products and services, please leave a positive feedback 5 stars, and then tell us about it, finally, you can enjoy a $1 DISCOUNT for your next order.
2. If you don't satisfied with our porducts, pls contact us before you leaving a negative feedback. We guarantee we will 100% slove any problem for you.
If you are not 100% satisfied with the quality of your purchase from Tidesource, you can return or exchange your items within 30 days since the delivered date.
Request:
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer
Shipping
Shipping
We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.
Shipping & Delivery
FREE SHIPPING ON ORDERS OVER $35 (7-15Days)
STANDARD SHIPPING $4.99 (7-15Days)
DHL $39.99 (3-7Days)
Address
To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ binfenxie.com with your order number and correct information as soon as possible.
Packaging
To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.
Restrictions
Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc.
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.
For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.
Additional Information
1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.
2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.
3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Still Need Help?
If you need additional support, please contact us at support@ binfenxie.com
Refund
Refund
REFUND & RETURN POLICY
Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24-48 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!
At binfenxie, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)
To initiate a return, please follow these steps:
Contact our customer service team at support@binfenxie.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at support@binfenxie.com .
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
What is not accepted for return?
We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by support@binfenxie.com . if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.
Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or support@binfenxie.com . We will reply as soon as possible.
